We Are Hiring - Biscuit Store Manager

Hiring - Full Time Position - 132 Bruntsfield Place, Edinburgh EH10 4ER

Biscuit Bruntsfield Place, Edinburgh

Are you as passionate about biscuits, people and beautiful clothing and accessories as much as we are? Looking for a change of scenery and to work alongside friendly individuals within an inspiring and award winning store setting? If this sounds like you then read on!

Full Time Store Manager

This position is located at:

132 Bruntsfield Place, Edinburgh EH10 4ER

Role Summary 

To create an unforgettable in-store experience and develop a store culture that fosters creativity, and inspires both the store team, and the customers who visit us at Biscuit.

You’ll be responsible for achieving sales targets whilst applying a forward thinking and proactive approach to the retail experience. Furthermore as manager, you will oversee and assume ultimate accountability for store operations, sales, service, visual merchandising, profitability and loss prevention whilst maintaining a strong focus on employee development.

You will forge strong connections with your fellow management team and participate in building community relationships that directly reflect the Biscuit culture.

Image of Flowers and Clothing

Day to Day Responsibilities 


  • Strategically recruit, train and develop staff to increase the day to day productivity of the business

  • Manage all aspects of rota and performance development for a productive, inspired and successful team

  • Uphold company standards and act as a strong leader, mentor and positive role model to the team

 Leadership and Communication: 

  • Lead by example and inspire a shared vision by communicating store and company goals

  • Lead change and innovation, supporting new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a unique store experience

  • Responsible for communicating new training and operational initiatives

  • Possess excellent communication skills in both written and verbal form

  • Manage and motivate the store team to achieve a high level of customer care

  • Challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer

 Merchandising and Display:


  • Collaborate with the team to create an inspirational and commercial shopping environment 

  • Facilitate communication between the retail, merchandising and buying team to enhance the store environment and efficiently execute any merchandising projects in a timely manner

  • Take responsibility of sale and promotion implementation within store including signage and display.

  Commercial Awareness: 

  • Maximise store sales by continually keeping abreast of best sellers and new arrivals

  • Attend management meetings and react to company sales reporting in order to identify trends and drive business

  • Be aware of trends and brand specific social media in order to build a sound knowledge of our customer profile by keeping up to date with external influences i.e. media and local community

  • Demonstrate entrepreneurial skills to achieve and exceed store targets

  Customer Experience:
  • Customer connection and rapport - initiate genuine conversation to engage with the customer in a personalised way where all customers feel welcome and valued within the store

  • Omni-Channel Service: providing a seamless customer experience by utilising shopify technology to transact in the moment - finding sizes/colours sought with the ability to place orders for items not in store

What You'll Need

  • Experience in a management role, working in a fast paced but highly creative and customer focused retail environment

  • Ability to positively impact results in sales

  • Can demonstrate the ability to identify problems and implement solutions

  • Experience working with shopify would be beneficial

  • An appreciation and understanding of Biscuit, our culture and how we operate

  • Right to work in the UK - We are unable to offer sponsorship for this position

  • Competitive Salary, based on experience 
  • Generous Uniform Allowance 
  • 25% Discount on clothing 
  • 40% Off 4 items per year 

How to apply

If this sounds like you then we would love to hear from you! Covering letter and CV should be sent to shop@biscuit.clothing for consideration. The role is likely to commence early June.

Dresses in Window