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Our Story
Biscuit was founded in 2015 with the aim of providing a beautiful and welcoming environment in which you can always pick up something that inspires you! Whether that’s something to wear, something to give or something that you just need. Biscuit is the perfect eclectic mix of clothing and living, under one roof.
OUR STORES
We have two stores - one in Edinburgh and one in Glasgow - & our aim in each is to provide a beautiful & welcoming environment in which you can always find something that inspires you. The perfect eclectic mix of clothing and living, all in one place.
A Look into Our Stores
You may have been drawn in by our latest window displays - simply fell in love but didn't have the time to pop in and say hello - or maybe you are too far away to walk by day to day. Well, we've made it even easier to immerse yourself in the world of Biscuit, whether looking for inspiration or to shop our latest collections, do so now in just a few clicks!
BISCUIT BITES BLOG
Our blogs explore everything that makes us tick here at Biscuit HQ. From our favourite recipes and retreats to travel, podcasts, books and more!
FAQs
Standard Delivery
Delivered within 3-5 working days (Goods are dispatched with 2nd class tracked royal mail delivery). However, items may be delivered to you within 2 days as we endeavor to dispatch items on the same day as order is placed.
Free standard delivery on all orders over £150. £4.95 on orders below £150.
International day
Delivered within 7 working days. (USA, Russia, Ukraine, Australia, Brazil, Canada, China, Hong Kong, Iceland, Japan, New Zealand, Saudi Arabia, Singapore, South Africa, Taiwan, United Arab Emirates).
£15 International delivery
We offer free click and collect in our Bruntsfield Place and Hyndland store dependent on stock availability. If items are not available in your nearest store, you will not be granted this option at checkout.
If the item ordered is in our Bruntsfield/Hyndland store, your order will usually be ready for immediate collection and you will be notified by email.
Orders can be picked up within the store opening hours (10am to 5pm Monday to Saturday and 12 noon to 4pm on Sundays).
We offer 14 working days from the date you received your Biscuit parcel to return or exchange your item(s). Sale items should be returned or exchanged within seven days.
At Biscuit we thoroughly check every item before we send it to you. If you received an item that is not in perfect condition please contact Biscuit immediately via email - shop@biscuit.clothing and await response. Under no circumstances should products be sent back to us without doing so first -we will not cover postage of items that you do send back. Where possible, we will offer to repair faulty items. If the item cannot be repaired or the same product is not available, you are entitled to a full refund.
Every time a customer contacts us to say that they haven't received an email from us, it is either then found in their junk folder, or it is due to an incorrect email given when placing your order.
Confirmation emails are sent out automatically on our system to the address provided during checkout. These automations happen as soon as an order is placed, when your order is dispatched, when we receive a return and when a refund has been processed.
Please always check your junk folder before contacting us.
General Sizing guides can be found here. Furthermore, a size guide can be found for each brand on the product page.
We’ve partnered with Klarna to give you a better shopping experience. To read our full guide, click here